How do I book a room?
Simply fill out the required information here and a member of the team will be in touch.
Can I view the property before I book/check in?
Yes, simply submit a viewing request on our website or email us. In addition to in-person viewings we also offer live video and virtual viewings.
When should I book?
You should book well in advance to avoid disappointment. We do accept late bookings, however this is based on availability which may be limited.
When I submit an enquiry or application when should I hear back?
We aim to respond to all queries within 48 hours.
Can I stay over the summer months?
Yes, many of our properties offer extended stays through the summer months. Please contact individual property for details.
What is the waiting list?
If you select a room type that is currently unavailable our team will contact you to offer you another room type, or we can place you on a waiting list free of charge for your original room choice.
What is the likelihood of getting a waiting list room?
It is impossible to predict as it is dependent on cancellations.
Can I book a bedroom by phone?
Yes, however it is much quicker to do so online.
When do applications usually open?
We accept applications all year round.
Is there an advantage to booking early?
Booking early will ensure you have the best chance of securing your preferred room type.
Can I extend my stay?
Yes, please contact reception if you need to extend your stay and they will be happy to advise. However, this is subject to availability.
What if I have a special requirement?
We are committed to assisting everyone and to be inclusive to everyone who wants to stay with us so if you have a special requirement then please don’t hesitate to ask us ahead of your booking or please mention this on your application form and we will do our best to accommodate your requirement.